Refund and Returns Policy
Effective Date: 01/01/2026
Yukti Gifts
Contact: enquiry@yuktigifts.com
At Yukti Gifts, we are committed to ensuring customer satisfaction. This Refund and Returns Policy outlines the conditions under which refunds and returns are accepted.
1. Return Eligibility
You may request a return under the following conditions:
- The product is damaged, defective, or incorrect at the time of delivery
- The return request is raised within 48 hours of delivery
- The product is unused, in original packaging, and in resalable condition
2. Non-Returnable Items
- Customized or personalized products
- Perishable items (if applicable)
- Items purchased during special offers or clearance sales (if specified)
3. Return Process
To initiate a return, please contact us with your order details:
- Email: enquiry@yuktigifts.com
- Provide Order ID and issue details with images (if applicable)
Our team will verify your request and guide you through the return process.
4. Refund Policy
Once your return is approved and the product is received (if required):
- Refunds will be processed to the original payment method
- Refund processing may take 5–7 business days
- Shipping charges (if any) are non-refundable unless the issue is from our side
5. Cancellation Refunds
If an order is cancelled before shipment, a full refund will be processed.
If cancelled after shipment, refund eligibility will depend on return approval.
6. Refund Delays
If you have not received your refund within the expected timeframe:
- Please check with your bank or payment provider
- Contact us for support
7. Company Rights
Yukti Gifts reserves the right to reject return or refund requests if:
- The request does not meet the eligibility criteria
- The product is found used or damaged by the customer
- Request is raised after the allowed time period
8. Contact Us
If you have any questions regarding refunds or returns, please contact us:
Yukti Gifts
Email: enquiry@yuktigifts.com
Website: https://yuktigifts.com/